|Brand Name||HOTLOVE hair|
|Hair Texture||Straight Lace Front Wigs Human Hair|
|Hair Color||Natural Color|
|Hair Length||14 Inch In Stock Available|
|Material||100% Virgin Human Hair Without Chemical Processed|
|Life Time||Last more than 12 months|
|Delivery Time||Fast Shipping By Via DHL/TNT/FEDEX Within 3-5 Days|
Q1.What is HOTLOVE HAIR?
HOTLOVE HAIR is A Famous Hair Brand On Aliexpress.Only Sell High Quality Hair.To Provide Customers The Most Reasonable Price.We Sell Virgin Hair,Remy Hair,Non-Remy Hair.including Brazilian Hair,Peruvian Hair,Malaysian Hair,Mongolian Hair. Our mission is to make our customers Happy And Beautiful Everyday.
Q2.Is the human hair ?
Yes ! The hair is cut from one donor with full cuticle aligned ,no acid bath ,natural unprocessed . It is 100% real human hair ,can be dyed ,bleached , also can be curled , straightened .
Q3.Will the hair shedding or tangle ?
No ! The hair is double weft weaving can avoid shedding . And as cuticle aligned with make it not easy tangle . It could last at least 6 months , also more than one years if you take care it well .
Q4.Why the hair have some grey Hair ?
As virgin hair , we keep its original state . We will pick out the grey hair before packing , but kindly understand there might be some minimum exist in the bundles .
Q5.How many bundles enough for a head ?
Always three bundle is enough for a standard head but it should according your head size .We suggest you to add more one or two bundles if you want it very full or when you choose the longer length over 18 inch .
Q6.How often can I wash my Hair?
You Can wash your hair as often as you like. I suggest you cleanse the hair 2+ once a week with sulfate free products to keep the hair silky, nourished, soft and manageable. Avoid using tea tree and mint shampoos as they can cause your extensions to matte when shampooing. Try to use products designed to detangle and moisturize, smooth, shine and protect against split ends.
Q7.How long for the payment processing ?
Always it need about 24 hours for Aliexpress to confirmed your payment after you pay for it . And we can ship it out asap within 24 hours on work days after your payment has been confirmed by aliexress . And the delivery time always take about 3-7 working days after posted .
Q8.I cancelled order by myself , why i still not receive the refund ?
After the order be cancelled , it need about 3-10 work days for aliexpress and your bank to process it and send it back to your account . And the refund price maybe have a litter different because of different exchange rate. You will get the money back , Pls don’t worry about it .
Q9.Is there any customs tax / charge ?
Usually we will put low amount on your invoice ( waybill) to help you to avoid custom tax but due to different policy in different countries ( especially South African , Germany, Zambia and so on ), which easy happen the custom tax / charge . So please let us know how much do you want us to write on your invoice will be more better for you to get the package before we ship it out . Pls remark it on your order if you have specially request . Thanks .
Q10.what is your Returns / Exchange Policy ?
You can send it back to get full refund if you don’t like it within 7 Days after you receive package. All returns will be considered on a case by case basis . All Hair must be in the original package.Unravelled or Used bundles could not be returned or exchange .everything . It will be a encouragement for us !